Moving from On-the-job Training towards Organisational Learning

The process of acquiring knowledge cannot be separated from the process of applying it. Integrating working and learning is not a desirable luxury – it is a fundamental requirement for businesses to remain competitive. In this article we describe the ENRICH approach to supporting organisational learning. The enrichment of workproducts with context is aided by suite of web based tools which integrate HTML documents, discussion threads and knowledge models. The approach is described using one of the three ENRICH industrial case studies the British Aerospace Team Workbook.